Medical Director
A physician licensed in your state, placed by us and committed to your clinic for the term. They sign your protocols and standing orders, hold clinical responsibility for the service menu, and run the chart-review cadence.
You get a clinical team — a medical director plus the mid-level providers who run your exams — for a one-year term. Onboarding and the monthly fulfillment fee are both quoted per clinic, and you'll have both figures before any paperwork.
This is not a directory or an introduction service. Every telehealth clinic gets an actual clinical team — we place the people, they work inside our structure, and they are committed to your clinic for a twelve-month term.
A physician licensed in your state, placed by us and committed to your clinic for the term. They sign your protocols and standing orders, hold clinical responsibility for the service menu, and run the chart-review cadence.
The mid-level providers who do the day-to-day clinical work: clearance screenings and clearances, live or store-and-forward, licensed where the patient physically is. A bench rather than one calendar, so treatment is measured against your appointment.
Both sit inside one monthly fulfillment fee — there is no separate physician stipend to negotiate and no per-exam charge to track.Already have a medical director you want to keep? That is no problem. They work to our protocols and standing orders, on the same review cadence, so the clinical structure is identical either way.
This is not just a medical director. It is the clinical team, the legal and entity structure underneath it, and the vendor and pharmacy relationships that keep it supplied — who cleared the patient, which mode the encounter ran in, where the script went, how the entity is built, and where the product comes from. The only thing left on your desk is the business itself.
A licensed provider evaluates the patient and takes clinical responsibility for the treatment before anyone picks up a syringe. Providers are licensed where the patient physically is, working inside their own scope.
Both modes, run the way your state actually permits. Synchronous by default — it is accepted everywhere telehealth is, and produces a record that is far harder to challenge. Async only where your state clearly allows it for that service.
A signed script routes to a partner 503A or 503B pharmacy licensed for that patient — or to whichever pharmacy your clinic already uses. Credential and state checks run before you sign, not after a rejection.
The record your clinic would have to produce on a day you were not expecting to. Documentation standards per service, and chart review on a cadence that is scheduled and recorded rather than signed in arrears.
Every treatment you offer written up as a protocol your director signs and your front desk can follow — with dosing, contraindications, escalation and the order list attached to each one.
The other half of a working clinic. Campaigns and offers reviewed against your state advertising rules, patient-facing copy your medical director will actually sign, and launch support for every new service line.
The PC/MSO split, formed and kept compliant — not a filing you are on your own with the moment it is done. Agreements, banking and the CPOM structure your state actually requires, maintained as the rules or your footprint change.
Introductions to compounding pharmacies, device makers and product vendors already vetted for this industry. Routing through the MedGrid Marketplace is never required — bring your own vendors if you have them — but member pricing there is consistently the best rate available.
Which of these your clinic needs — and what your state requires for each — is exactly what the quote is based on.
A flat fee once to build the clinic, a monthly fee reconciled to what you actually used, and a telehealth quote priced on your menu and states. All three get confirmed on the first call.
A Flat Fee, Quoted at Signup
Everything built before your first patient — priced once for your clinic type, never billed twice.
Per Clinic, Reconciled Monthly
Your clinical team, protocols and compliance file — one fee, matched to what you actually used that month.
Quoted Individually, Kept Private
Multi-state coverage changes the number — every quote is built for your specific menu and states, and stays private to your clinic.
The fulfillment fee varies by state, service menu and clearance volume; a telehealth build also carries per-state provider coverage a single-site clinic does not — we quote both on the first call.
Yes. The medical director is part of the clinical team we provide, and the cost of that team sits inside your monthly fulfillment fee. You are not sourcing a physician yourself or paying one separately.
Yes. If you already have a physician you want to keep, that is no problem — we paper the relationship properly and they work to our protocols and standing orders, on the same chart-review cadence. The clinical structure is the same whether the director is one of ours or one of yours.
The mid-level providers on our clinical team — nurse practitioners and physician assistants — licensed where your patient physically is and working inside their own scope. Because it is a team rather than one clinician, a patient in your chair is not waiting on a single calendar.
Twelve months. The clinical team is committed to your clinic for the year, which is what makes it possible to place providers licensed in your state and keep them available for your hours.
No. Catalog access is free for any verified clinician. The clinical team, protocols, compliance file and platform are what the fulfillment fee covers.
You have options. Route through our vetted pharmacy and vendor network — preferred pricing applied at the line item, with the price shown before checkout — or use your own existing sources if you already have vendor relationships you want to keep. We give clients the choice rather than locking you into one network.